Customer Service

Customer Service

For your convenience, we schedule EXACT TIME Appointments.


On Time!

Exact Time Appointments

No four hour windows here! We come at an exact time. So you can plan your day.


Customer Service

Customer Service

Need Help Now? Call 1-800-394-4737

New Customers: Press ‘1’
Returning Customers: Press ‘2’

Learn about Sovereign Pest Control’s customer service.
Contact a Customer Service Specialist for support, service and professional advice.
Our staff is available to answer your questions personally

For Your Convenience, We Schedule Exact Time Appointments

Sovereign Pest Control does not believe in multi-hour appointment windows. All appointments are scheduled on the hour. We respect our customers’ time and want to make it easy and convenient to schedule service

Discounts for Multiple Services

Sovereign Pest Control will bundle the initial inspection, termite service, pest control service, and pet lovers’ service at a reduced cost.

No Interest Installment Plans

Monthly installment payments are available for Sovereign Pest Control customers, without accruing interest or finance charges. The maximum number of installments for the 1-Year Plan is 8 installments. For the 2-Year Plan, the maximum number of installments is 18.

Online Customer Service

Once you have registered for our Online Customer Service system, you can login to view your balance, current payment due, service history, online payment history, and make a payment with a credit or debit card.

Referral Bonus Programs

We pride ourselves on Customer Referrals for engaging new business. A referral program that benefits both the referrer and the referred. Therefore, refer a friend, family member or neighbor and save on your next service with Sovereign Pest Control.

Routing System

Sovereign Pest Control utilizes a customized software system for appointment routing, scheduling, and tracking. The objective of this system is to ensure on time appointments between our technicians and customers.

Dispatching Division

This division of Sovereign Pest Control utilizes GPS tracking to manage our technicians and support them in arriving for their appointments on time.

Contact us, we’d like to hear from you.

For residents in Maryland and Virginia click here for customer service information.